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Online Exclusive Article

Nurse Navigation Program: Outcomes From a Breast Cancer Center in Brazil

Vania Rohsig
Poliana Silva
Rosane Teixeira
Elisiane Lorenzini
Rubia Maestri
Taiana Saraiva
Aline Souza
CJON 2019, 23(1), E25-E31 DOI: 10.1188/19.CJON.E25-E31

Background: Nurse navigators play a major role in the care provided to patients with cancer within the healthcare system.

Objectives: This study aims describe the outcomes of a pioneering nurse navigation program established in a breast cancer center in a private, nonprofit hospital in Porto Alegre, Brazil.

Methods: This is a cross-sectional, retrospective, descriptive study based on electronic health records. Descriptive statistics were used for data analysis.

Findings: Data from 263 patients participating in the navigation program and hospital quality indicators showed a reduction in the time elapsed from diagnosis to the start of treatment from 24 days in 2014 to 18 days in 2017. Of 153 patients who responded to a patient satisfaction survey, 97% were satisfied or very satisfied with the care provided by the nurse navigator.

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