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Quality

Highly Reliable Health Care in the Context of Oncology Nursing: Part II

Norma Sheridan-Leos
CJON 2014, 18(3), 273-275 DOI: 10.1188/14.CJON.273-275

The principles of reliability science are used in various high-risk and high-tech industries to improve quality and safety. In part one of this two-part series, three of the five principles (the principles of anticipation) were discussed as they pertain to delivering oncology care in challenging and variable circumstances. This article will address the final two principles (the principles of containment) and examine how a healthcare organization responds when an error in treatment has occurred.

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