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Quality

Standardization of Initial Chemotherapy Teaching to Improve Care

Carole K. Dalby
Marylou Nesbitt
Carol A. Frechette
Kathleen Kennerley
Lisa H. Lacoursiere
Lori Buswell
CJON 2013, 17(5), 472-475 DOI: 10.1188/13.CJON.472-475

Recognizing that each nurse approaches patient education differently, a team of nurses at Dana-Farber Cancer Institute satellite facilities employed quality improvement strategies to develop a standardized approach to patient education. The goal was to eliminate variation in teaching and improve patient satisfaction scores.

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