Standardization of Initial Chemotherapy Teaching to Improve Care

Carole Dalby

Marylou Nesbitt

Carol A. Frechette

Kathleen Kennerley

Lisa H. Lacoursiere

Lori Buswell

chemotherapy, Patient education, quality improvement, communication
CJON 2013, 17(5), 472-475. DOI: 10.1188/13.CJON.472-475

Recognizing that each nurse approaches patient education differently, a team of nurses at Dana-Farber Cancer Institute satellite facilities employed quality improvement strategies to develop a standardized approach to patient education. The goal was to eliminate variation in teaching and improve patient satisfaction scores.

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